FAQ's

At what time can we check-in and out?
Check in can be at any time. Check out is before 11am.

Is the price per room/apartment or per person?
The price is per room.

Can we settle the bill on arrival?
Yes if you prefer to.

Which languages are spoken at the Florence Hotel Annabella?
Our professional staff speak English, French, Spanish and Italian.

How many floors are there in the building and do you have a lift?
The hotel is situated on the 2nd floor which is accessed by a lift.

Are there quiet, private, romantic rooms?
Yes, we are delighted to fulfil your requirements upon request.

Do any of the rooms have a balcony?
Yes, some rooms do have a balcony. Please specify any requirements when booking.

Do you have non smoking rooms?
Yes, we do.

Is there a TV in the rooms? Are there international channels (satellite TV)?
There is a TV in every room. Satellite TV is only in the breakfast room.

Is there a telephone with direct dialling in the rooms?
Yes, each room is equipped with a telephone.

Is there air conditioning in the rooms? Is there any extra charge for this? Is it seasonal?
Yes, rooms are air conditioned at no extra charge and it is seasonal.

Do you have an Internet/E-Mail point in the Property?
Yes, we do.

Is parking or garage available at Hotel Annabella?
Yes, a private garage is available with parking at a small additional charge.

Does Hotel Annabella Florence offer a pickup or shuttle service from and to the airport?
No, but there is a shuttle-bus service available from Santa Maria Novella train station.

Which is the nearest bus-stop?
The nearest bus-stop is 100 m from the hotel, at the Firenze SMN station square.

Which is the nearest railway station?
Firenze Santa Maria Novella train station.

Are pets welcome?
Yes.

Is there a restaurant on the Property?
No, there is not.

Can I connect my modem so that I can surf the Internet from my room?
Yes, you can.